Visitor settings

On the page Visitor settings, you can configure the Visitor profile parameters for your Enviso Ticketing widget. The user should have permission to manage visitors for accessing the Visitor settings page.

Note

Visitor settings are applicable only for the Enviso Ticketing widget.

Visitor self-service

Rebook order

Allows a visitor to rebook an order from their visitor profile registered on the Enviso Ticketing widget.

If Rebook order is enabled, you will have the option to define the cut-off time until when tickets can be rebooked before the visit time.

Cut-off time

Use offer cutoff timing?

Yes: The cut-off timing defined at the offer level will be applied when re-booking the offer.

This is useful, for example, when you wish to have a separate rebooking cut-off timing for general offers and offers with guides. While creating/updating an offer from Enviso Sales, you can define the rebooking cut-off timing for each order (Sales > Create/Edit offer > tab Additional configuration > Other details).

No: If this option is selected, you will be able to define a cut-off time.

This cut-off time will overwrite the rebooking cut-off timing defined at the offer level for all the offers.

This is useful, for example, when you wish to have a standard cut-off timing for rebooking orders of all the offers.

Cancel order

Allows a visitor to cancel an order from their visitor profile registered on the Enviso Ticketing widget.

If Cancel order is enabled, you will have the option to define the cut-off time until when tickets can be cancelled before the visit time.

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