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What's new in Enviso

Enviso 4.0

Released on Feb 16, 2022

Sales 1.27

A quota dashboard with real-time information (for specific Venues only)

Get a clear view of the quota availability for all your offers that are linked with one or more quotas. The informative dashboard provides you with at-a-glance visibility of the visitor/group count and the available quota capacity for an offer.

The availability levels are colour-coded so that you can quickly identify the current level of availability. You can also filter the dashboard for a more specific view.

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The quota dashboard shows:

  • Offers with time slots falling between the current time and until midnight.

  • New offers that have been linked to quota after the latest Enviso Sales release. The dashboard shows quota capacity for all types of offers that have been linked to a quota - group offers, individual offers, offers with or without time slots, offers with unlimited capacity, and so on.

  • Existing offers that have been re-activated after the latest Enviso Sales release.

Important to know:

  • Offers that have been activated or were on sale before the latest Enviso Sale release are not shown on the dashboard.

  • In case multiple quotas have been linked to an offer, then the quota with the least remaining capacity will apply. The availability on the dashboard will be visualised based on the quota with the least remaining capacity (and not based on the capacity defined at the offer level).

  • The quota dashboard is available to specific venues for whom the capacity management feature has been enabled.

Enhancements
  • Possibility to create group quota. See further, Create a quota

    Note

    This feature is available to specific venues for whom the capacity management feature has been enabled.

  • The rebooking details will be sent to third-party apps, such as Recreatex, for syncing or updating tickets.

  • The scanning data will now show on the dashboard of the Enviso Insight app.

Trade for Resellers 1.21

More sales possibilities: Sell Group offers

As a reseller, you can now consult and sell group offers published by your connected venue partners. The group offers can be with or without a guide. (Refer, 'Sell group offer with a guide' in the section Sell on offers shop)

Earlier this possibility was available for specific resellers. Now, all the resellers on Enviso can sell group offers from their Enviso Offers shop as well as from the Reselling API.

Enhancement
  • For specific resellers, the My orders overview was bifurcated into Recent orders and Orders before the prior release. Now, the order overview has been consolidated into one. You can find all the orders on one page, instead of under two different tabs.

Reselling API 1.10

  • Added a new endpoint Fetch venue cover image which returns the cover image of the partner venue.

Direct selling API 3.1

  • Added new endpoint Get order operations to fetch order operations of the rebooked orders for a specific date range.

Bug fixes

Sales

Customer ticket

Description

Internal reference

CD-48560

The offer image can only be changed when the offer is active.

NGSALES-10380

The '&' sign doesn't show correctly.

NGSALES-10519

CD-52554

Orders stay reserved for 2 days instead of 2 hours.

NGSALES-10693

CD-52967, CD-55810

Rebooking doesn't always show the same available timeslots as the widget.

NGSALES-10704

CD-53359

Error when activating an offer.

NGSALES-10741

CD-53566

When creating a quota, the combination with offers of different events with different time slots doesn’t work.

NGSALES-10781

CD-55815

Customers report problems with payment.

NGSALES-10890

CD-55810

Some time slots are not visible on the website.

NGSALES-10891

CD-56108

Tickets cannot be generated.

NGSALES-10913

CD-56755

The service fee per group doesn't work.

NGSALES-10933

Trade for Resellers

Customer ticket

Description

Internal reference

CD-53609

On the My Orders page, it is not possible to export orders under the tab Recent.

NGATTRACT-8578

CD-53645

Cannot sell products as the cash register gives an error message: "Error calling internalV1BasketsPost".

NGATTRACT-8581

CD-53662

Export Visitor Center is wrong.

NGATTRACT-8586

CD-53662

Order number changed.

NGATTRACT-8644

CD-56039

Template isn't available for reseller KBC.

NGATTRACT-8673

Booking

Customer ticket

Description

Internal reference

CD-49373, CD-49272

Guide availability doesn't account for overlapping tasks hours.

NGBOOKING-3039

Guide planning

Customer ticket

Description

Internal reference

CD-53580

Guide's account is not visible.

NGBOOKING-3071

Enviso Shop

Customer ticket

Description

Internal reference

CD-48951

The payments in Adyen are refused (3x) and one successful but it does not match with Enviso Orders (2x)

NGWPPLUGINS-779

CD-54292

Error - Could not resolve Enviso Offer.

NGWPPLUGINS-805

CD-55228

Order cancelled automatically.

NGWPPLUGINS-811

Insight

Customer ticket

Description

Internal reference

Order information does not match the information in the warehouse.

NGINSIGHT-650

The task_Start_time and task_end_time are incorrect in the organisation view.

NGINSIGHT-769

CD-54752

Certain Enviso order numbers are not found in QuickSight.

NGINSIGHT-774

Guides/tasks are missing in the overview.

NGINSIGHT-785

QuickSight - Missing guide summary

NGINSIGHT-789